International Kindle may not be available until October 19th, but it has generated quite a buzz around the world. Amazon has not only reduced its Kindle prices but has given the gift of Kindle to people who travel internationally or reside outside the U.S. The introduction of the new gadget has brought up a lot of questions among current Kindle owners. Many want to know how to upgrade their Kindle to Kindle international, while others are interested in knowing the possible release date of Kindle DX international. Here are a few Kindle International FAQs you need to know the answer to (don’t forget to send in or comment your question at the end of this post):
- Is my country covered by Amazon Whispernet? Amazon is using AT&T’s global wireless network to provide you access to the Internet around the world. Not all countries are covered. But you can always check Whispernet’s global coverage map to find out whether your country is covered.
- Can I hack my Kindle 2.0 and turn it into a Kindle international? there is no easy way to get this done at this point. The new Kindles use a different hardware, so you are better off picking a new one at this point.
- Can I read books in my native language on Kindle? unfortunately, that is not possible at this point unless you are talking about English. Amazon is planning to offer more support in the future.
- Can I share content between my Kindle 2.0 international and Kindle 2 U.S.? you can. However, you can only share your e-books on 6 Kindle readers. You can’t share periodicals and newspapers among your Kindles.
- I just ordered a Kindle. Can I upgrade it to Kindle International? yes and no. Amazon doesn’t have an official policy on this, but as long as you bought your Kindle within the past 30 days, you should be able to convince Amazon’s customer service to let you make the change. But don’t expect Amazon to magically turn your Kindle 2 (U.S.) to Kindle 2 international. You will have to return your old device. If you have owned your Kindle 2 U.S. for a while, you can always sell it for a bit less on eBay.
- I paid $299 for my Kindle just a few days ago. How do I take advantage of the latest Kindle price drop? Amazon doesn’t have any obligation to refund you the difference no matter when you bought your device. But you can always return your old Kindle and get a new one with the lower price. That’s why the company’s customer service may be ready to save you and itself some headache by giving you a partial refund. It never hurts to ask.
- I want a Kindle DX international. What do I do? if you can wait till early 2010, then you should be good to go. Kindle DX international is coming. It’s a matter of when at this point.
- Are they any additional fees associated with Kindle 2.0 international? yes. Take a look:
- Kindle International Books: $1.99 per book from Amazon’s store or your archived books.
- Kindle International Subscriptions: newspaper, magazine, and blog subscription content via Whispernet will cost you a weekly fee of $4.99.
- Current Issue Service: Download issues of newspapers and magazines from the Kindle store via Whispernet for $1.99 per issue.
- Personal Document Service: $.99 per megabyte
- Do I need a special adapter to charge my Kindle in a foreign country? if you are charging it with your USB cable, you should be good to go. Otherwise, look out.
- What constitutes a U.S. based customer (as far as fees are concerned)? a U.S. customer is one that has linked her Kindle with her U.S. address.
- Are there any wireless fees associated with using Amazon Kindle? no. But Amazon does reserve the right to give you warning or terminate your contract if you hack your Kindle.
- Can I pay for my Kindle in 3 or 4 installments? you can’t at this point. Amazon may offer the option in the future (with its store card). But that is not an option at this point.
- How long should I wait to get my Kindle? the sooner you order it, the better. The wait is not expected to be long this time around, but you never know.
There you have it: Answers to a few questions that people are asking about the Kindle international edition. Please share your questions if they are not answered above. You can also check Amazon Kindle’s frequently asked questions page for more information.
You May Also Be Interested In:
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- 15 Kindle Games Worth Checking Out
- 50 Best Kindle DX Accessories
- How To Find Your Lost Kindle, iPad, or NOOK {Infographic}
0 comments
#1ryberOctober 8, 2009, 2:25 pm
Actually, Amazon will always honor a 30-day price drop. If you have ordered in the past 30 days, and the price has dropped, they will refund you the difference.
#2P. RadOctober 8, 2009, 4:35 pm
@Ryber. That was my understanding too. But I had a lengthy discussion with Amazon customer service. The policy seems to have changed. I did not share Amazon’s e-mail in this post, but that’s what it clearly states.
Amazon does usually do it to keep customers happy but it’s not their obligation as “market conditions” change. That’s what they have told me.
#3JohnOctober 12, 2009, 6:36 am
One more question: Is there any way to get ebooks from Amazon if you are out of the US and have a Kindle DX US?
I went to buy an ebook today and they said I can’t because I am in Asia. I will be in Europe in two weeks and in Latin America after that. Can I really not get any new e-books until I return to the US?
#4P. RadOctober 12, 2009, 7:31 am
Can’t you buy the ebook and put it on your DX using your USB cable? Kindle DX international won’t be out until early 2010, so you’ll have to do it manually.
#5JohnOctober 12, 2009, 6:50 am
Oh Holy Cow!
I finally accomplished getting a Kindle Book onto my Kindle from Amazon while out of the US. What a pain!!!
I may simply go back to reading the classics while traveling. It took me about 15 steps to get the book on the device including when Amazon asks “Do you want to transfer this book via USB?” You answer yes and they don’t make it clear at all how you get it. To make it even more confusing, they actually say it will be wirelessly transferred to your Kindle. Argh!
#6JohnOctober 12, 2009, 9:13 am
Yes, I could finally do it manually but it is far from obvious and worst of all they give conflicting information (e.g., choose to transfer by USB and it says it will be wirelessly transferred to your kindle).
It works but it is far from easy.
Amazon wanted the device to disappear but I really wish Amazon would disappear (meaning more seamlessness not that I don’t like Amazon – I do like Amazon but they should focus more on the customers’ experience).
#7P. RadOctober 12, 2009, 9:23 am
@John you mean you want Amazon to be like Apple?
#8JohnOctober 13, 2009, 4:25 am
Well, I can’t say I’ve bought any Apple product in many, many years. However, they do focus on their users (though they didn’t when the first iPhone came out – they made up for that though).
Focus on me and you’ll keep me as a customer. If Amazon does not, I’ll switch devices as soon as one of the new ones hits the market.
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